NeoStats

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  • FAQ

    NeoStats data by default, is set up to refresh on a weekly basis. This is done with a statistics upload that takes place on your franking machine once per week.

    NeoStats Franking machine and Neoship information is available until the last call date of the machine. To refresh your data you can perform anytime a generic call from your machine at any time.

    Typical weekly statistics uploads are done after midnight on a day designated by the server. If you need data on a more frequent basis, simply perform a manual “Statistics Upload” call on your franking machine.
    No. NeoStats currently consists of predefined report templates only. Only the date range can be customised.
    A web app that allows you to monitor, track, and control postage expenses from an IS series Franking Machine that is connected via LAN.
    Yes. NeoStats data can be archived by simply exporting the data to a excel file and saving it on your PC.

    There is no need. The accounts already setup on your franking machine are automatically used by NeoStats for your franking machine reports. The information from the franking machine works in tandem with the NeoStats application.

    Accounts are not available yet within the NeoShip application.

    • Identify potential cost savings by analysing postage spend by Account / Department / Postage Class and /or Operator
    • Increase efficiency and eliminate errors associated with manual postage reconciliation
    • Recoup processing costs by charging back postage expenses to specific accounts

    Yes, now you can ! 

    With this new version of NeoStats if you’re on an Enhanced subscription. If you have several franking machines on your site you can report on all of the machines at the same location, by selecting your site, “My Site Name”, in the selection area.


    Yes! 

    NeoStats reports are available for NeoShip activity; The Enhanced version provides you with more detail regarding the Mail Class used both in Trend and Detailed reports.

    NeoStats Basic is a free app that is available for all IS/IN series franking machines and for NeoShip. You will have access to your dashboard and to one trend report displaying the evolution over the time of your expenses and of the number of items you have processed for the selected date range.

    NeoStats Basic consists of a dashboard that provides the following information:

    • Total postage spend in pounds and pence by month for the last 13 months
    • Total items processed by month for the last 13 months
    • Total postage spend for the current and last month
    • Total items processed for the current and last month
    • Total amount of recredits and total amount of funds downloaded for the current and last year

    If you are also using the NeoShip application, your NeoStats Basic dashboard for NeoShip provides you with the following information:

    • Total postage spend in pounds and pence by month for the last 13 months
    • Total items processed by month for the last 13 months
    • Total postage spend for the current and last month
    • Total items processed for the current and last month

    NeoStats Basic also consists in one trend report displaying the evolution of the expenses and of the items processed over the time. The user can select a daily, weekly, monthly or yearly evolution.

    For franking machines

    There are 5 Trend Reports that can be created with NeoStats Enhanced. 

    Trend Reports provide postage expense detail per day, per week, per month or per year depending on your need.

    The trend report is including: 
    Day/week/month/year; Postage used; Number of mail pieces processed; Average Cost Per Mail Piece for the following:

    • Overall Activity
    • Breakdown by Mail Class
    • Breakdown by Mail Service
    • Breakdown by Account
    • Breakdown by Operator

    For NeoShip data

    There are 2 Trend Reports that can be created with NeoStats Enhanced. 

    Trend Reports provide postage expense detail per day, per week, per month or per year depending on your need.

    The trend report is including: 
    Day/week/month/year; Postage used; Number of mail pieces processed; Average Cost Per Mail Piece for the following:

    • Overall Activity
    • Breakdown by Mail Class
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