Packcity - Outdoor

  • FAQ

    Yes. The Packcity Datacenter and the Neopost subsidiaries. Penetration tests include these third parties.



    Yes, at least once a year or on customer request (at customer expense). Results are analyzed, and Patch management is applied to correct issues if discovered.

    Physical data center access is only restricted to authorized employees. All employees who need data center access must first apply for access and provide a valid business justification. These requests are granted based on the principle of least privilege, where requests must specify to which layer of the data center the individual needs access, and are time-bound. Requests are reviewed and approved by authorized personnel, and access is revoked after the requested time expires. Once granted admittance, individuals are restricted to areas specified in their permissions.

    All equipment is checked upon arrival. Visitors are screened upon entry to verify their identity, and in shared situations, are escorted to their appropriate locations.
    We also restrict personnel access to all hypervisor management functions or administrative consoles on the principle of the least privilege.

    Each version is subject to code peer-reviews to detect security vulnerabilities and address any issues. We have controls in place to ensure that standards of quality are being met for all software development. Each version will be tested by our Software Quality Control team prior to deployment to production.



    There are procedures in place to triage and to remedy reported bugs and security vulnerabilities for product and service offerings. We have the capability to rapidly patch
    vulnerabilities across all of our computing devices, applications and systems. Additionally, source code analyzers (like Checkmarx or Burp) are also used to avoid OWASP vulnerabilities.

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